How should a barrister manage client expectations about outcomes and costs?

• A. Avoid guarantees by promising favorable outcomes.
• B. Provide honest assessments of prospects, avoid guarantees, and communicate clearly about risks and costs.
• C. Convey only optimistic possibilities to motivate the client.
• D. Withhold information about risks.

Answer: (B)

Honest assessment of prospects and transparent discussion of costs are essential when managing a client’s expectations. A barrister should give a frank appraisal of the chances of success, outline the range of possible outcomes, and explain the risks involved, as well as the likely costs, including fees, disbursements, and the possibility of adverse costs. They should avoid guaranteeing any outcome and should not promise favorable results. They should also avoid withholding information about risks, as the client needs to understand what might happen and what it could cost. This approach supports informed decision-making and aligns with professional duties to be candid and upfront with clients. Conveying only optimism or withholding risks misleads the client and undermines trust.