What is the duty regarding client confidences?

• A. Keep all client information confidential and do not disclose without consent or as required by law; maintain secure storage.
• B. You may share internally without limit.
• C. Confidentiality ends when the client ends representation.
• D. Confidentiality can be waived by staff.

Answer: (A)

The duty to client confidences means you must keep all information about the client confidential and not disclose it without the client’s consent or as required by law, while also taking reasonable steps to store information securely. This captures both the obligation not to reveal client information and the practical need to protect records and communications.

This is the best fit because it recognises the two crucial elements: the prohibition on disclosure without proper authority and the duty to secure the information. Internal sharing is permissible only on a need‑to‑know basis and still under the same duty, not without limit. Confidentiality does not automatically end when representation ends, and staff cannot waive confidentiality on their own.